Refund Policy
1. General Rule
All sales are final.
Because tickets are purchased or reserved specifically for each customer order through ticket suppliers and partners, orders cannot be cancelled after payment except in the cases described in this policy.
2. Event Cancellation
Refunds may be issued only if an event is officially cancelled and not rescheduled.
If an event is cancelled, customers may request a refund by contacting customer support.
Refund requests must be submitted to: support@footballfestivalqatar.com
3. Event Postponement or Rescheduling
If an event is postponed or rescheduled, the tickets remain valid for the new event date.
In such cases refunds are not provided.
4. Non-Refundable Situations
Refunds are not issued in the following situations:
- change of personal plans
- illness or personal circumstances
- travel problems or visa issues
- inability to attend the event
- unused tickets
- loss or damage of tickets after delivery
- partial changes in the event program